FAQ's & Payment Options
Shipping, ordering, stone, payment, and customs information for Classic Silver Palace customers worldwide.
Do your prices include shipping?
No, all prices mentioned on this website exclude shipping charges. Shipping costs are calculated based on your location and preferred shipping method.
Where do you ship from?
We are based in Jaipur, Rajasthan, India. All items are shipped directly from Jaipur through reputed international Freight Forwarders.
How do you ship?
We use various shipping options as per your needs — including FedEx, UPS, and Post Parcel Service (Express Mail Service).
How long does it take for delivery?
We normally take 1–2 weeks (working days only) to dispatch the shipment after order confirmation.
What is your Minimum Order Amount?
There is NO minimum order amount and NO minimum order quantity. We welcome orders of all sizes.
What stone types do you use?
We use Precious and Semi-Precious stones in our jewelry. All stones are original and of the best quality available — no inclusions.
What are your shipping charges?
Shipping charges depend on the shipping method and company involved. Please contact us for a quote based on your destination and order size.
Are there additional charges beyond the purchase price?
As items are shipped internationally, you may be charged a Customs Duty by your government. Customs rules and rates vary by country — please check local regulations.
Can I return or exchange items?
Please contact us at info@indianclassicsilverjewellery.com for any return or exchange queries. We strive to ensure complete customer satisfaction.
How do I place a bulk or wholesale order?
Use our Contact page to send an enquiry or email us directly. We cater to wholesale buyers and exporters worldwide with competitive pricing.
Are you a member of any trade body?
Yes, we are a member of the Export Promotion Council For Handicraft (EPCH), India.
Note on Jurisdiction
In case of any dispute, the place of jurisdiction will be Jaipur, India.
PayPal
We accept payments through PayPal — the most convenient method. We accept Visa, MasterCard & American Express through our secure payments system.
PayPal account: info@indianclassicsilverjewellery.com
Bank Transfer
We also accept money transfer through electronic bank transfer directly to our bank account. Please contact us and we will provide all the related bank details required for the transfer.
Get In Touch
Our team is happy to help with any additional questions about ordering, shipping, or customisation.
📧 info@indianclassicsilverjewellery.com
📞 +91-94140-72173